Legal Information

Legal notice

Website publisher
411BIT, a single-member limited liability company (EURL) with a share capital of €100
Registered office: Bureau 3, 9 rue de Condé, 33000 Bordeaux, France
SIREN (French company identification number): 105 093 660 · SIRET (registered office): 105 093 660 00014
Registered with the Registre National des Entreprises (RNE, French National Business Register) and the Bordeaux RCS (Trade and Companies Register)
NAF/APE code: 62.01Z (Computer programming)
EU VAT number: FR49 105 093 660
D-U-N-S number: 287076192
Email: [email protected]
Phone: Show phone number

Publication director
Ezzedine REZGANI, managing director (gérant).

Hosting provider
o2switch, 222-224 boulevard Gustave Flaubert, 63000 Clermont-Ferrand, France · o2switch.fr · +33 4 44 44 60 40

Design and development
411BIT. Photographs: royalty-free stock image libraries (Unsplash) and in-house visuals.

Insurance
411BIT holds professional liability insurance covering its IT services activities in France and Europe.

Intellectual property
All content on the website (texts, visuals, logos, structure) is the exclusive property of 411BIT, unless otherwise stated. Any reproduction, representation (communication to the public) or reuse, in whole or in part, without prior written authorization is prohibited and constitutes infringement (contrefaçon) within the meaning of Articles L335-2 et seq. of the French Intellectual Property Code.

Website terms of use

1. Purpose. These terms govern the use of the 411bit.fr website. Browsing the website constitutes full and unreserved acceptance of these terms.

2. Access to the website. The website is accessible free of charge, 24 hours a day, 7 days a week, except in cases of force majeure or maintenance operations. 411BIT cannot be held liable for any temporary unavailability. The status of the services can be viewed on the status page.

3. Content. The information published (offers, "starting at" prices, articles) is provided for information purposes only and does not constitute a contractual offer. Only a signed quote is binding on 411BIT. Content may be changed at any time without notice.

4. User conduct. The user shall refrain from any action likely to disrupt the operation of the website (intrusion attempts, mass data extraction, submission of malicious content through the forms).

5. Hyperlinks. The website contains links to third-party websites (clients, partners, organizations). 411BIT has no control over these websites and disclaims all liability for their content. Linking to 411bit.fr is freely permitted, provided that it does not harm the company's image.

6. Governing law. These Terms of Use are governed by French law.

Privacy policy

Data controller. 411BIT, represented by its managing director Ezzedine REZGANI, reachable at [email protected].

Data collected and purposes.
· Contact form: first name, email, message. Purpose: to respond to your request and handle commercial follow-up (legitimate interest, Art. 6(1)(f) GDPR). Retention: 3 years after the last contact.
· Subscription to status notifications: email. Purpose: to inform you of incidents and maintenance (consent, Art. 6(1)(a) GDPR). Retention: until you unsubscribe.
· Server technical logs: IP address, pages viewed. Purpose: security and proper operation of the website (legitimate interest). Retention: 12 months maximum.

Recipients and processors. The data is processed by 411BIT and, for technical purposes, by: o2switch (website hosting, France), Cloudflare (website delivery and protection against attacks, Cloudflare, Inc., United States) and Brevo (email delivery, French company, data hosted in the European Union). The use of Cloudflare may involve a transfer of technical connection data (IP address, requests) outside the European Union; this transfer is governed by the EU-U.S. Data Privacy Framework and by standard contractual clauses. No data is sold or rented out.

Cookies. The website does not use advertising cookies or third-party audience measurement trackers. Only strictly necessary technical cookies may be set (session, security, bot protection by Cloudflare); they are exempt from consent.

Security. 411BIT implements appropriate technical and organizational measures: encryption of communications (HTTPS), restricted access, regular updates, backups.

Your rights. In accordance with the GDPR and the loi Informatique et Libertés (French Data Protection Act), you have the rights of access, rectification, erasure, restriction of processing, objection and portability with respect to your data. To exercise them: [email protected]. We respond within one month. You may also lodge a complaint with the CNIL, the French data protection authority (cnil.fr).

Terms and conditions of sale

Article 1: Purpose and scope. These general terms and conditions of sale (the "Terms of Sale") apply to all IT services provided by 411BIT (the "Provider") to its business clients (the "Client"): development, integration, hosting, managed IT services, cybersecurity, automation, training and consulting. Any order implies unreserved acceptance of these Terms of Sale, which prevail over any other document of the Client, unless expressly agreed otherwise in writing.

Article 2: Quotes and orders. All services are subject to a written quote, which is free of charge, firm and valid for 30 calendar days. The order is deemed concluded upon receipt of the quote signed with the words "bon pour accord" ("approved and agreed"), accompanied, where applicable, by the agreed down payment. Any request outside the scope of the quote is subject to a priced amendment.

Article 3: Prices. Prices are stated in euros excluding taxes, plus VAT at the applicable rate. Prices published on the website are indicative ("starting at"); only the quote is authoritative. Travel expenses outside the Bordeaux metropolitan area are invoiced in addition, based on receipts or according to the rate schedule set out in the quote. Subscriptions (managed IT services, hosting, maintenance) may be revised annually, with at least 60 days' notice before the renewal date.

Article 4: Invoicing and payment. Unless otherwise stated in the quote: a 30% down payment upon ordering, with the balance due upon delivery; subscriptions are invoiced monthly in advance; time and materials services are invoiced monthly based on time spent. Payment is due within 30 days of the invoice date, by SEPA bank transfer or payment card. Payment in 3 installments at no extra cost is available for fixed-price packages above €3,000 excl. VAT, upon request when ordering. No discount is granted for early payment. Any late payment automatically entails penalties at the European Central Bank (ECB) rate plus 10 percentage points and a fixed recovery fee of €40 (Articles L441-10 and D441-5 of the French Commercial Code), as well as the right to suspend ongoing services after a formal notice has remained unheeded for 8 days.

Article 5: Performance of services. Depending on the quote, services are performed: on a fixed-price basis (defined scope, price and deliverables), on a time and materials basis (billed for time spent, with activity reports), or on a subscription basis (service level defined in the contract). The stated timeframes run from receipt of the down payment and of all items owed by the Client. Timeframes are indicative unless expressly committed to in the quote; a reasonable delay cannot give rise to penalties, damages or cancellation of the order.

Article 6: Provider's obligations. The Provider performs the services diligently and in accordance with professional best practices, under an obligation of means (obligation de moyens, a duty to use reasonable care and skill). It allocates the necessary expertise to the services and keeps the Client's information confidential. Unless the Client has given prior written consent, the Provider does not subcontract.

Article 7: Client's obligations. The Client actively cooperates: it appoints a contact person, provides the necessary information, content, access and environments in a timely manner, holds the licenses and rights required for the items it provides, and backs up its data before any work by the Provider on its systems. The Client remains responsible for the legal compliance of its business and its content.

Article 8: Acceptance. For fixed-price services, an acceptance procedure is defined in the quote. The Client has 15 calendar days from delivery to issue written reservations; failing this, acceptance is deemed to have been tacitly given. Acknowledged defects are corrected free of charge. Requests for changes outside the scope are subject to an amendment.

Article 9: Warranty. Unless otherwise stated in the quote, delivered development work is covered by a 60-day defect correction warranty starting from acceptance. The warranty does not cover defects resulting from a modification by the Client or a third party, improper use, or changes in third-party environments (browsers, APIs, systems).

Article 10: Intellectual property in deliverables. Upon full payment, the economic rights (droits patrimoniaux) in the custom developments created for the Client are assigned to the Client, for the entire legal term of protection and for all territories. The following are excluded from this assignment: the Provider's pre-existing tools, methods, libraries and components (licensed under a non-exclusive right of use), and open source components, which remain governed by their own licenses. The source code and documentation are handed over to the Client upon delivery.

Article 11: Reversibility. At the end of a managed IT services or hosting contract, the Provider returns to the Client all of its data, access credentials and documentation in a standard, usable format, and assists the Client with the transition for a reasonable period. Reversibility assistance services beyond the simple return of these items are invoiced at the rates then in force.

Article 12: Confidentiality. Each party undertakes to keep strictly confidential any information of the other party of which it becomes aware in the course of the services, for the entire term of the contract and for 3 years after its end. This does not apply to information that is public or whose disclosure is required by law.

Article 13: Personal data. When the Provider processes personal data on behalf of the Client, it acts as a processor within the meaning of Article 28 of the GDPR: it processes the data only on documented instructions from the Client, implements appropriate security measures, does not engage any sub-processor without authorization, assists the Client in complying with its obligations, and returns or destroys the data at the end of the services. A data processing agreement (DPA) may be appended to the contract upon request.

Article 14: Liability. The Provider's liability is limited to direct and foreseeable damage, excluding any indirect damage (business interruption, loss of revenue, loss of data, damage to reputation). It is capped, for all claims combined, at the total amount excluding VAT actually paid by the Client for the services concerned during the last 12 months. The Provider holds professional liability insurance. The Provider cannot be held liable in the event of a failure by the Client to fulfill its obligations (in particular, failure to make a prior backup) or of an act of a third party.

Article 15: Force majeure. Neither party may be held liable for a failure caused by a force majeure event within the meaning of Article 1218 of the French Civil Code. If the impediment lasts more than 60 days, either party may terminate the contract as of right, without compensation, while the sums due for services already performed remain payable.

Article 16: Term, suspension and termination. Subscriptions are entered into for the term set out in the quote and are tacitly renewable, with either party being able to terminate them by giving 60 days' notice before the end of the current term. In the event of a serious breach not remedied within 30 days of a written formal notice, the other party may terminate as of right. Termination does not cancel the obligation to pay for services performed.

Article 17: Non-solicitation. For the term of the contract and for 12 months after its end, the Client shall not solicit or hire, directly or indirectly, any employee or partner of the Provider who has worked on the services provided to it, unless with prior written consent.

Article 18: References. Unless the Client objects in writing, the Provider may cite the Client's name and logo as a business reference, without disclosing any confidential information.

Article 19: Miscellaneous. If any provision of these Terms of Sale were declared void, the remaining provisions would remain in full force and effect. Failure to invoke a breach does not constitute a waiver. The parties elect domicile at their respective registered offices.

Article 20: Governing law and jurisdiction. These Terms of Sale are governed by French law. Failing amicable resolution within 30 days, any dispute falls under the exclusive jurisdiction of the Tribunal des activités économiques (Economic Activities Court) of Bordeaux, including for summary proceedings (référé), notwithstanding multiple defendants or third-party claims (appel en garantie).