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Let's talk about your project

Describe your needs: a reply within 24 business hours, followed by a fixed-price quote per deliverable.
Commitments

What to expect

A reply within 24 business hours, a fixed-price quote per deliverable, no commitment before signing.
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Fast response
Every request receives a reply within 24 business hours.
Clear steps
You will receive a technical scoping document setting out scope, timeline and price.
Transparent collaboration
Regular progress updates, access to work in progress, interim deliveries: no black box.
Address
Bureau 3, 9 rue de Condé, 33000 Bordeaux. Engagements in France and across Europe.
Phone
Availability
Mon-Fri: 9 a.m. to 6 p.m. (CET)
FAQ

Frequently asked questions

Answers to frequently asked questions about our engagements, how we work and our pricing
Services
Support
Payments
What kind of work can 411bit carry out for my company?

Build (development), Secure (cybersecurity), Run (managed IT services) and Scale (automation). We work from design through to operations, with no intermediaries.

Do you only work with large companies?

No. Our clients range from small businesses with 5 employees to mid-sized companies with 500. What matters is having an information system to structure or secure.

Do you deliver the source code?

Always. Every project includes the Git repository, technical documentation and knowledge transfer. Zero lock-in.

Do you use subcontractors?

Engagements are carried out directly by 411bit, with a single technical contact from kickoff to delivery. If additional expertise would help, the use of a partner is presented to you and subject to your approval before work begins.

What is your response time?

Every request receives a reply within 24 business hours. For managed services clients, an SLA with on-call coverage as defined in the contract.

Do you offer support after delivery?

Yes. Every fixed-price project includes a warranty period. Ongoing maintenance and support can be included in the managed services contract.

How does a time and materials engagement work?

You describe your needs and we provide a fixed-price quote per deliverable: scope, timeline, budget. For long-term engagements, time-and-materials billing is possible.

Do you handle emergencies?

Yes. For managed services clients, response times and on-call coverage are set in the contract, according to how critical each service is.

Do you invoice excluding or including VAT?

Our prices are quoted excluding VAT; VAT (20%) is added to the invoice, which shows the total excl. VAT, the VAT amount and the total incl. VAT, in accordance with French regulations.

What payment methods do you accept?

SEPA bank transfer and card payment. For fixed-price projects over €3,000 excl. VAT, payment in 3 installments is available on request.

Are there any hidden fees?

No. The signed quote sets the price for the agreed scope. Any change is covered by an amendment accepted in writing before it is carried out.

Do you offer a proof of concept (POC)?

Yes. For complex projects, a POC phase can be offered before you commit to the full fixed-price project.